Free Nights Trial, Returns and Exchanges
How does the free nights trial work?
We give 30 nights trial, which will let you sleep on our products without committing to purchasing.
Our nights trial work for purchase only via our website, and only covers the stonewashed linen beddings collection (excluding the waffle blanket). Purchases via our stockists are not eligible for free nights trials.
To facilitate a return please contact hello@the-katha.com
Do you do free nights trial for sales and promotional items?
Sales and promotional items are only available for exchanges, and they must return in their original packaging. We will process your return once they have arrived our fulfillment centre for inspection.
Every item is subject to approval.
Is the free nights trial valid for international purchases?
Currently we only offer free nights trial to customers in the US, however, you can still return or exchange your items (we do not cover shipping for returns and exchanges) and we charge $20 handling fee to cover the customs tax that we receive from abroad
What do you do with returned free trials beddings?
We donate the returned beddings to a local charity and we never resell returned beddings.
Do you accept returns or exchanges?
Yes, in fact we offer free returns and exchanges within 30 days of purchase in their original packaging. Just send us an email hello@the-katha.com
Returns will be in store credit.
Exchange is subject to availability.
Free Returns and Exchanges are only available in U.S.How is The Katha different from other bedding brands?
The Katha is built to empower women workers and sustainable (and also sustainably made) home essentials to thrive in the modern world. We care for slow production and everything is made in our small partnered artisans in Lithuania and China. We only use certified stonewashed linen for our collection and compensate our partnered artisans with fair wages.
The Katha also sources directly from the artisans meaning there’s no hidden mark-up cost so we can pass the savings on to you as we want our products to be reachable to everyone.
